1. Eligibility for Exchanges: • Items must be exchanged within 07 days of purchase. • Products must be unworn, unused, and in their original condition (tags and packaging intact).
2. Process for Exchanges: • Exchanges are subject to stock availability. • To exchange an item, please contact our customer service team with the details of the product you'd like to return and the item you'd like to receive in exchange. • If the exchange is for a different price (higher or lower), any balance due will be charged or refunded accordingly. 3. Damaged or Defective Items: • If you receive an item that is damaged or defective, please contact us immediately (within [7] days of receiving the product). • We will offer a replacement for the defective item. 4. Shipping and Handling: • Exchange shipping costs are the responsibility of the customer unless the exchange is due to a damaged or defective item.